Carticel Care Support
You’re there for your patient. We’re here for the both of you.
Once you and your patient choose the Carticel procedure, Carticel Care® handles all of the logistical details, including reimbursement, case management, and scheduling.
A dedicated Carticel Care Coordinator works with you and your patient to:
- Provide information on reimbursement procedures and documentation requirements
- Supply insurance carriers with appropriate clinical information
- Coordinate scheduling of implantation
- Ensure delivery of Carticel cells on implantation day
Carticel Care for your patient
For more information, please refer to the Carticel Care Guide.
To contact a Carticel Care Coordinator, please call 800-453-6948, Option #2.
Carticel is covered by most health care plans. The majority of plans routinely reimburse fully for this treatment option using the unique CPT code for autologous chondrocyte implantation: 27412.
In addition to the Carticel Care team, your Cell Therapy Specialist is an expert on this matter and is a very valuable resource to you and your staff to ensure efficient insurance processing.